novels consulting

international projects

“Mark undertook consultancy for Lifelong Learning UK and quickly applied his expert knowledge and expertise to the problems and issues he was asked to address.  His calm and logical approach to the work combined with his excellent relationship management skills enabled solutions to be identified and quickly put into practice.  He is a consummate professional and his open, honest approach is refreshing and I wouldn’t have any hesitation in recommending him.” 

(Sue Dutton, Interim Chief Executive, Lifelong Learning UK)

“Mark has undertaken a couple of consultancy assignments for the British Council. These were done at short notice and Mark demonstrated great flexibility and a calm approach.  He delivered a presentation at a high profile education and skills event in Kazakhstan and we received feedback that his presentation was excellent.  His follow up report was produced on time and met all of the requirements.  We would have no hesitation in working with Mark again and in sharing his knowledge and experience with colleagues overseas.”

(The British Council)

“I worked with Mark for 8 years at the Qualifications and Curriculum Authority, and subsequently also carried out some work for Novels Consulting Ltd.  During that time Mark always demonstrated high levels of professionalism, delivering work on time and to a high standard.  Mark has expert knowledge of vocational education and training and excellent communication skills, as well as being very open and approachable.”

(Former colleague/associate)

“Mark's strengths are to be found in developing strategies to solve complex situations and in relationship management.  His work at QCA was both innovative and inspirational - a leader in his field of expertise and fun to work with!”

(Sector Skills Council)

“I have employed Mark to develop a number of apprenticeship frameworks for England and Wales at both LLUK and LSIS.  He has always quickly established good working relationships with the key stakeholders in a variety of sectors such as youth work, libraries and archives and advice and guidance.   The frameworks he has delivered have been of excellent quality and I'm pleased to say have registered learners and providers offering them.”

(Penny Bance, Director of UK Qualifications and Skills, LSIS)

The UK Commission for Employment & Skills (UKCES) required an assessment of the data and intelligence available across the UK skills system to aid in its ongoing purchasing decisions around Standards & Frameworks products. In Mark, UKCES found expert consultancy to undertake a review of current available data sources, undertake consultation with key customers of the product and the supplier network and ultimately to create a Data & Intelligence Strategy & Action Plan. Via this piece of work Mark demonstrated a number of his skills and abilities, namely his ability to work under tight timescales, whilst at the same time being as flexible as possible. Marks skills in data and analysis but also his expert familiarity with the UK skills agenda and its stakeholders aided his role in creating a strategy and plan which is fit for purpose and provides the foundations for moving forward.

(Katy Edwards, UK Commission for Employment & Skills)



“Mark was a great stakeholder to work with as he is a solutions orientated, practical manager with good strategic insight.  A consummate communicator, Mark is an excellent partner to joint working. Conscientious, with an eye for detail he can be relied on to produce the goods, even against the most stringent of timescales.”

(Key stakeholder)

“Mark is a wonderful communicator and a really competent manager who can motivate with both focus and humour.  Good chair of committees has the ability to calm troubled waters.  A vast wealth of experience in Education and of the business world, blending common sense with dedication in a world of incompetence, Mark stands out as a truly decent and highly efficient knowledgeable person. He also taught me to tap dance, literally....a smashing colleague...”

(Former colleague)

"I worked with Mark for around 8 years at the Qualifications and Curriculum Authority (QCA). During that time Mark always delivered work on time and to a high standard on very complex policy issues involving many different stakeholders. Through his work at QCA and subsequent consultancy he has detailed expert knowledge of vocational education and training. He is also open, approachable and motivates his colleagues and his team members with attitude to work."

(Former colleague)

“Mark is a dynamic leader who gets results. I worked for him for a year at QCA and was really in awe of his skills as a manager, communicator and strategist. Mark is one of those rare people who combines the hard edged financial, organisational and delivery skills with the people skills and charisma to create something powerful out of nothing. What's more there can be very few people nationally who have the knowledge he has of how to make regulatory frameworks work. Mark, in my opinion, is in the category 'national treasure'.”

(Former colleague)

“Mark has worked with Creative & Cultural Skills on a number of key qualification projects for us and we have always found him to be a pleasure to work with. Projects are delivered with care, due diligence, expertise and knowledge with the ability to manage relationships at all levels. His plans and dedication to the brief means he works autonomously in partnership with us as a client and delivers work that is of exacting standards on time. We would recommend him to any organisation that needs work undertaken in the education and skills arena.”

(Creative and Cultural Skills)



Novels Consulting +44 7775 892928 |

A Limited Company registered in England: company number 06986162.  Registered office: 4 The Axium Centre, Dorchester Road, Lytchett Minster, Poole, Dorset, BH16 6FE

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